Terms of Service

Effective from 2 November 2026

These terms are an agreement between you and [[LEGAL_NAME]], [[ADDRESS]] ("we", "us"), which provides ShulkBook. By creating an account or using ShulkBook you agree to them.

1. The service

ShulkBook is software that helps organisations that collect recurring payments (coaching centres, academies, daycares, schools, gyms, PGs, hostels and housing societies) record dues, prepare reminders, share UPI pay links, issue receipts and record expenses. In these terms, "payers" are the students, parents, members, tenants or residents who pay you. We are not a bank, payment aggregator or payment gateway. Money paid by payers goes directly from their UPI app to your own account; we never receive or hold it.

2. Your account

• You must be at least 18 and able to enter a contract under Indian law.
• You sign in with a one-time code sent to your mobile number. Keep your phone secure; you are responsible for activity on your account.
• The details you give us, including your UPI ID, must be correct and belong to you or your organisation.

3. Your data and responsibilities

• You own the data you add. You give us permission to store and process it only to provide the service.
• You confirm you have the right, and the payers' consent where needed, to add their details and to message them.
• You will send only payment-related messages that payers expect, and stop when a payer asks.
• You are responsible for confirming that a payment has actually reached your account before marking it paid, and for your own tax and accounting.

4. Acceptable use

You will not use ShulkBook to send spam, harass anyone, collect payments for anything unlawful, upload harmful code, or try to access another organisation's data. We may suspend accounts that break these rules.

5. Free trial, plans and payment

• New organisations get a 30-day free trial with all features.
• After that, a monthly plan is needed to keep adding or changing records. The plan and fee for your organisation are agreed with you during onboarding and confirmed in writing.
• If a plan is not renewed, your account becomes read-only; you can still view and export your data.
• Refunds are covered by our Refund & Cancellation Policy.

6. Availability

We work to keep ShulkBook available and your data backed up, but the service is provided "as is" and may sometimes be interrupted for maintenance or reasons outside our control. WhatsApp and UPI are run by third parties and we are not responsible for their outages.

7. Liability

To the extent the law allows, we are not liable for indirect losses, lost profits, or disputes between you and your payers. Our total liability for any claim is limited to the subscription fees you paid us in the 3 months before the claim.

8. Ending the agreement

You may stop using ShulkBook and ask us to close your account at any time. We may end or suspend the service with notice, or immediately for serious misuse. Data deletion after closure follows our Privacy Policy.

9. Changes

We may update these terms. We will post the new version here and tell you in the app before important changes take effect.

10. Law and disputes

These terms are governed by the laws of India. Courts at [[CITY]], Assam have jurisdiction. Please contact us first at [email protected] or +91 [[PHONE]] so we can try to resolve any issue.